To attach the report, once you choose "reply" select the "clip" icon on the lower-left corner. If the resolution is still not showing, then please provide the Intel® Graphics report for us to be able to verify further details about the monitor: If the problem persists after that, since the laptop works with the Intel® UHD Graphics 620 controller, we can always try to install the Intel® Generic Graphics driver version 26.20.100.7463 and then check again if the 2560x1080 resolution is now available: UHD Graphics 620 is an integrated graphics processor introduced by Intel in 2017 for their low-power performance mobile Kaby Lake R microprocessors. I looked in Lenovo's web site and the latest Intel® Graphics driver available is version 26.20.100.6999_WHQL, please install that driver and check if the 2560x1080 becomes available: The Kaby Lake architecture succeeds the Skylake architecture. These channels can be configured to support DisplayPort 1.2 or HDMI 1.4a. Intel UHD Graphics 620 are integrated graphics in some of Intels Kaby Lake mobile processors. First, Intel HD Graphics 620 support: Processors including Intel HD Graphics 620 support three independent output channels. AMeim1, Thank you for posting in the Intel® Communities Support.įor this scenario, we recommend to install the graphics driver provided by the manufacturer of the computer, since that driver was customized by them work with your specific platform. Intel HD Graphics 620 can, in fact, simultaneously support three independent 4K (3840 × 2160) HDR monitors running at 60Hz. HP EliteBook 850 G5 Core i7 8550U / 1.8 GHz Win 10 Pro 64-bit 16 GB RAM 512 GB SSD NVMe, TLC 15. x 1080 (Full HD) UHD Graphics 620.
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